Company: PenTeleData. Find out what works well at PenTeleData from the people who know best. You should see tracking events within 24-48 hours after your package has been processed in our facility. Browse all PenTeleData salaries by category. TRACK. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. PenTeleData owns Prolog an internet access service provider, data transport, publically switched network.. Business Details Location of This Business 540 Deleware Ave P.O. 2/2/2021 PenTeleData's Monthly Newsletter, The Network Guy - February 2021 2/1/2021 PenTeleData's Customer Education contest for February and YOUR Chance to Win a $300 Amazon Gift Card! Online security concerns? Wi-Fi Internet access included for any PenTeleData Broadband customer. In total, you can communicate with PenTeleData using 4 different media: phone, chat, web, email. The I.T. It worked fine, and all day, it did not work, and I did not get service from ptd.net. I've been with PenTeleData for almost 7 years, and have been in 3 different departments, 4 different titles. Information on this system is the confidential property of JLL and/or its clients. check below for the department you need to contact, either by phone or email. Blue Ridge customers accessing their ptd.net email … You can call PenTeleData at (610) 826-6130 phone number, write an email, fill out a contact form on their website www.ptd.net, or write a letter to PenTeleData, PO BOX 197, 540 Delaware Avenue, Palmerton, Pennsylvania, 18071, … Handmade Designer. You may go several hours or a day without getting a reply from PenTeleData agents. check below for the department you need to contact, either by phone or email. Popular PenTeleData Jobs. Shift: 3PM-11PM or 11PM-7AM (includes alternating weekends and holidays as needed) Pay Rate: $12.00/hr. Services Department is the customer facing professional services group of PenTeleData. Customer Service Representative . The longer the delay, the longer I as a customer don’t have access to the whole Internet. Hazleton, pa GetHuman5675740 did not yet indicate what PenTeleData should do to make this right. Or just take advantage of GetHuman's tools for getting … Great place to gain experience, but in the Customer Service section, not many places for advancement once you are in Commercial Sales. If required, are you able to … More PenTeleData Customer Service salaries. Customer Service Representative. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-281-3564) which we show above. Compare pay for popular roles and read about the team’s work-life balance. Contact PenTeleData customer service. Bradenton, FL. PenTeleData has a page or online help desk for customer service, but you can also call them on the phone. PenTeleData offers 24 x 7 assistance plus guaranteed response and repair times for commercial customers with contracted specialized support. See PenTeleData's latest deals and use this detailed availability map to see if you live in one of the over 300 cities and towns across New Jersey and Pennsylvania where PenTeleData has fiber or cable internet service. Data services for the exchange of goods, products, or property of any kind whether for profit or not. Salary Requirement. Yes. If required, are you able to work evenings? PenTeleData is a convenient, low-cost, residential Internet access service that gives you the right connections to the world's largest computer network: the Internet. For more information on your loan or loan forgiveness application status, or to contact a PPP Specialist, log in to your account. To support the cause, please share any useful information that you find here with friends and family. Location: Palmerton, Pennsylvania 18071. Information on loan forgiveness is also available. Pro tips & talking points. Please feel free to update any of the PenTeleData customer support information we have to make sure our site is kept as current as possible. 19 PenTeleData reviews. Box 197, Palmerton, PA 18071 Pay your bill. *Please Note: The next 6-week training class is TBD. 1 visitor has checked in at PenTeleData Customer service Desk 22. Do you need to contact one of PenTeleData's departments and forgot the phone number or email address? Make a Payment. Date E.g., 02/19/2021. No. GetHuman has no relationship with PenTeleData and does not operate its help desk or customer support operations. Responsibilities will include: Customer Service Representative (Part-Time) It means filtering for preferences and highlighting destinations within driving distance. All other customers need to use the portal that our partners provide. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like PenTeleData. Best Regards, DHL eCommerce Solutions Customer Service. Department: Customer Service. There are also discounts on cable service, Verizon and the local newspaper. GetHuman features available: Current hold time. Billing Department. This highly skilled group is responsible for monitoring PTD's advanced MPLS network, routers, switches, access devices and commercial customer accounts. It means stays for every budget. Mon - Fri 8am - 5pm. PenTeleData is looking for a Network Support Specialist to monitor, repair, and escalate core network solutions in our Network Control Center (NCC). It means streamlined group planning tools. Sometimes when you dig through the various help topics and volumes on ptd.net, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. DHL eCommerce Has the Answers. But check out our information about their phone number 800-281-3564 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. Customer Service Travel Alert: Find out more information about canceling your trip due to COVID-19. 1-800-281-3564 Press 2, then 4. This service is only for commercial customers and customers that receive only dial-up or email services. A free inside look at company reviews and salaries posted anonymously by employees. About Us. And it means excellent customer service and flexible cancellation policies if plans change. Companies respond better when others are watching. This system is the property of JLL and is intended for use by authorized persons only. Customer Service & Administration Team Leader at Redlam Waste Services - Part of the Toxfree & Daniels Health Group Unanderra, NS. PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Customer Service Representative. PenTeleData follows a multistep policy for working with customers reported for abuseIn some cases, we find it necessary to suspend a customer’s service for a minimum period of time in order to have issues properly addressed When a customer’s service is suspended, and eligible for reactivation, we do our best to process them as quickly as possible This customer’s service … I have a device that cannot authenticate using Captive Portal or Auto Login, what do I do? Please have the MAC address of the device you wish authenticate ready to give to our representative. For Business. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Please Enter Your Name: * Please Select Department: Technical Support (On Line) Residential Customer Service (On Line) www.ptd.net. GetHuman5676901's customer service issue with PenTeleData from January 2021. Job Type: Full Time. Before contacting them, items GetHuman5676901 may need: IT Operations & Helpdesk. Administrative Assistant to the Director of Commercial Sales at PenTeleData Palmerton, PA. Stacey H. Stacey H. Freelance Photographer. Strength in numbers! Learn about PenTeleData culture, salaries, benefits, work-life balance, management, job security, and more. Will you work overtime if asked? Reviews from PenTeleData employees about working as a Customer Service Representative at PenTeleData. If you have any questions, please contact Customer Service. Phone: 800-281-3564 How to reach a live person: Call our Customer Service Department at 1-800-281-3564 (select option 2, then option 1). ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers. Email addresses: This service is only for commercial customers and customers that receive only dial-up or email services. Yes. To report net abuse (see Policies for definition). Type of employment: Full-time * When can you start? This service is only for commercial customers and customers that receive only dial-up or email services. Average Salary. You can also learn more about refunds during this time or find out about airline credits . First: share to improve GetHuman5676901's odds. You can help. $12.00 per hour. All other customers need to use the portal that our partners provide. All PenTeleData - Customer Service salaries. Supposedly, someone might come this evening and give me help - that is from PTD.net. Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Sharing is what powers GetHuman's free customer service contact information and tools. Customer Service Representative. All telephone calls may be monitored and recorded for quality assurance and training purposes. Customer Service. When should I … This is the PenTeleData help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. No. Fastest way to talk to a real PenTeleData rep. When will my tracking information appear? To speak with a Commercial Technical Support Representative, please dial 1-877-478-3622 (option 1). You may also visit www.ptd.net and utilize the Technical Support online chat system. Customer Service. Support & Help Desk. Remind me when call center opens. Stacey Hines. Call us toll free at 877-478-3622, then select option 2 or email us. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-281-3564) which we show above. Beginning 08/17/20, PenTeleData will migrate the email service over to a new hosting platform. That means new features that make getting away together simpler for everyone. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. We're keeping YOU informed--click here! Do you need to contact one of PenTeleData's departments and forgot the phone number or email address? If you are looking for PenTeleData's best customer help page or faq or forum, this is the best entry point according to 222 GetHuman users in the last 12 months. 6 salaries reported. Uncover why PenTeleData is the best company for you. ISPs don’t get the same grace. PenTeleData's Technical Support provides 24-hour-a-day, 7-day-a-week support for all PenTeleData Cable Modem Customers. Average PenTeleData Customer Service Representative hourly pay in the United States is approximately $12.00, which is 8% below the national average. Founded in 1994, PenTeleData is a limited partnership of Pennsylvania and New Jersey cable television and telephone companies pooling resources to offer the latest technologies in the communications industry. If you see any errors in this information, be sure to let GetHuman know. Customer Education. @bcjordo @NetEngMike @PenTeleData @sectv I’m willing to entertain that argument for enterprises, where Internet connectivity isn’t part of their core business. 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